|Data||collectively all information that you submit to Smooth Asset Management Ltd T/A Smooth via the Website. This definition incorporates, where applicable, the definitions provided in the Data Protection Laws;|
|Cookies||a small text file placed on your computer by this Website when you visit certain parts of the Website and /or when you use certain features of the Website. Details of the cookies used by this Website are set out in the clause below ( Cookies);|
|Data Protection Laws||any applicable law relating to the processing of personal Data, including but not limited to the GDPR, and any national implementing and supplementary laws, regulations and secondary legislation;|
|GDPR||the UK General Data Protection Regulation;|
|Smooth Asset Management Ltd T/A Smooth, we or us||Smooth Asset Management Ltd T/A Smooth, a company incorporated in England and Wales with registered number 14618564 whose registered office is at 46 Market Place, Mountsorrel, Leicestershire, LE12 7BA;|
|UK and EU Cookie Law||the Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended by the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011 & the Privacy and Electronic Communications (EC Directive) (Amendment)|
|User or you||any third party that accesses the Website and is not either (i) employed by Smooth Asset Management Ltd T/A Smooth and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to Smooth Asset Management|
Ltd T/A Smooth and accessing the Website in connection with the provision of such services; and
|Website||the website that you are currently using, http://www.smoothonline.co, and any sub-domains of this site unless expressly excluded by their own terms and conditions.|
a. the singular includes the plural and vice versa;
c. a reference to a person includes firms, companies, government entities, trusts and partnerships;
d. “including” is understood to mean “including without limitation”;
e. reference to any statutory provision includes any modification or amendment of it;
4. For purposes of the applicable Data Protection Laws, Smooth Asset Management Ltd T/A Smooth is the “data controller”. This means that Smooth Asset Management Ltd T/A Smooth determines the purposes for which, and the manner in which, your Data is processed.
b. date of birth;
d. contact Information such as email addresses and telephone numbers;
e. demographic information such as postcode, preferences and interests;
f. financial information such as credit / debit card numbers;
g. IP address (automatically collected);
h. web browser type and version (automatically collected);
i. operating system (automatically collected);
j. a list of URLs starting with a referring site, your activity on this Website, and the site you exit to (automatically collected);
1. data is given to us by you ;
2. data is received from other sources; and
3. data is collected automatically.
7. Smooth Asset Management Ltd T/A Smooth will collect your Data in a number of ways, for example:
a. when you contact us through the Website, by telephone, post, e-mail or through any other means;
b. when you register with us and set up an account to receive our products/services;
c.when you complete surveys that we use for research purposes (although you are not obliged to respond to them);
d. when you enter a competition or promotion through a social media channel;
e. when you make payments to us, through this Website or otherwise;
f. when you elect to receive marketing communications from us;
g. when you use our services;
h. property and valuation enquiries;
8. Smooth Asset Management Ltd T/A Smooth will receive Data about you from the following third parties:
e. Meta (Facebook & Instagram)
a. Land Registry;
c. Electoral Roll Services.
a. we automatically collect some information about your visit to the Website. This information helps us to make improvements to Website content and navigation, and includes your IP address, the date, times and frequency with which you access the Website and the way you use and interact with its content.
b. we will collect your Data automatically via cookies, in line with the cookie settings on your browser. For more information about cookies, and how we use them on the Website, see the section below, headed “Cookies”.
a. internal record keeping;
b. improvement of our products / services;
c. transmission by email of marketing materials that may be of interest to you;
d. contact for market research purposes which may be done using email, telephone, fax or mail. Such information may be used to customise or update the Website;
a. soft opt-in consent is a specific type of consent which applies when you have previously engaged with us (for example, you contact us to ask us for more details about a particular product/service, and we are marketing similar products/services). Under “soft opt-in” consent, we will take your consent as given unless you opt-out.
b. for other types of e-marketing, we are required to obtain your explicit consent; that is, you need to take positive and affirmative action when consenting by, for example, checking a tick box that we’ll provide.
c. if you are not satisfied about our approach to marketing, you have the right to withdraw consent at any time. To find out how to withdraw your consent, see the section headed “Your rights” below.
15. We may use your Data to show you Smooth Asset Management Ltd T/A Smooth adverts and other content on other websites. If you do not want us to use your data to show you Smooth Asset Management Ltd T/A Smooth adverts and other content on other websites, please turn off the relevant cookies (please refer to the section headed “Cookies” below).
a. any of our group companies or affiliates – to ensure the proper administration of our business;
b. our employees, agents and/or professional advisors – to obtain advice from professional agents and service agents;
c. third party service providers who provide services to us which require the processing of personal data – to help third party service providers in receipt of any shared data to perform functions on our behalf to help ensure the website and the service offered runs smoothly;
d. third party payment providers who process payments made over the Website – to enable third party payment providers to process client payments and refunds;
e.relevant authorities – to facilitate the detection of crime or the collection of taxes or duties as required by legislation;
a. access to your account is controlled by a password and a user name that is unique to you.
b. we store your Data on secure servers.
c. payment details are encrypted using SSL technology (typically you will see a lock icon or green address bar (or both) in your browser when we use this technology.
a. Right to access – the right to request (i) copies of the information we hold about you at any time, or (ii) that we modify, update or delete such information. If we provide you with access to the information we hold about you, we will not charge you for this, unless your request is “manifestly unfounded or excessive.” Where we are legally permitted to do so, we may refuse your request. If we refuse your request, we will tell you the reasons why.
b. Right to correct – the right to have your Data rectified if it is inaccurate or incomplete.
c. Right to erase – the right to request that we delete or remove your Data from our systems.
d. Right to restrict our use of your Data – the right to “block” us from using your Data or limit the way in which we can use it.
e. Right to data portability – the right to request that we move, copy or transfer your Data.
f. Right to object – the right to object to our use of your Data including where we use it for our legitimate interests.
33. Before the Website places Cookies on your computer, you will be presented with a message bar requesting your consent to set those Cookies. By giving your consent to the placing of Cookies, you are enabling Smooth Asset Management Ltd T/A Smooth to provide a better experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of the Website may not function fully or as intended.
|Type of Cookie||Purpose|
|Strictly necessary cookies||These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.|
|Analytical/performance cookies||They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.|
|Functionality cookies||These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).|
|Targeting cookies||These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.|
You may contact Smooth Asset Management Ltd T/A Smooth by email at [email protected].
Below is a list of the cookies that we use. We have tried to ensure this is complete and up to date, but if you think that we have missed a cookie or there is any discrepancy, please let us know.
We use the following strictly necessary cookies:
|Description of Cookie||Purpose|
|Session Cookie||We use this session cookie to remember you and maintain your session whilst you are using our website.|
We use the following analytical/performance cookies:
|Description of Cookie||Purpose|
|Performance Cookie||We use this cookie to help us analyse how users use the website|
We use the following functionality cookies:
|Description of Cookie||Purpose|
|Functional Cookie||e use this cookie to identify your computer and analyse traffic patterns on our website|
We use the following targeting cookies:
|Description of Cookie||Purpose|
|Promotional Cookie||We use this cookie to enable us to show you promotions while you are browsing our website and other websites on the internet.|